Privacy

Jack’s Garage Doors uses information you provide to respond to service requests and arrange appointments.

Service requests

Our form collects your name, phone number, ZIP code, service choice and optional email address. When you submit, our Cloudflare-hosted system stores the request and uses Resend to email our business inbox. Technical information such as the page, referring website, IP address and browser helps us prevent abuse and understand where requests originate. A retry queue supports delivery if the email service is temporarily unavailable. A received request still needs an appointment confirmed by our team.

Unfinished or unsuccessful forms

When you start filling in a form, the details you enter may be sent to our team if you leave the page, switch away from the tab or a submission fails. This can happen even without pressing the submit button. The information can include your name, phone number, ZIP code, service choice and optional email address, along with the page and referring website. These partial entries are handled separately from accepted service requests and do not confirm an appointment. After a successful submission, the form stops sending partial entries for that page visit.

Phone-button notifications

Clicking a telephone link can create a notification for our team, once per browser session. It includes the page, approximate location from the connection, browser and time on page. This records a tap, not a completed call, and does not capture your telephone number or record a conversation.

Website measurement

We use Google Analytics to measure page visits, accepted requests and telephone-link clicks. Form entries are not sent to Analytics. We remove query strings from the page addresses supplied to Analytics and send the referring site’s origin rather than its full address. Analytics may use first-party cookies to distinguish visits.

Browser storage and attribution

Browser storage remembers when you have seen or dismissed our offer, when a request was accepted and whether a phone notification has already been sent. Our first-party attribution cookie can retain the landing page, referring site, campaign identifiers and first-visit time for up to 90 days. These details help us connect a request with the visit that produced it.

Your choices

You can block cookies or clear site storage in your browser. Clearing storage can make the new-customer offer appear again. To avoid sharing form entries, call us instead of entering details online.

Questions or corrections

Use our contact page or telephone number to ask about your information, request a correction or discuss deletion. Service records are retained as needed to handle the request, maintain business records and meet applicable obligations.